Hold Em Genius Review

Holdem Genius Review

There is a vast amount of money up for grabs in the world of online poker; all you have to do is know how to get it. One tool that can help you gain a competitive advantage over your opponents and help you label the fish in online poker is Hold Em Genius. This particular tool is a Poker Odds Calculator and features advanced odds calculation, including pot odds, immediate outs, and up to the minute instant betting advice. If you are a dedicated online poker player than you will know that we are always looking for ways to improve our game strategies, and gain a competitive edge over our competition, HoldEm Genius could prove to be a very useful tool; hence I am going to write a detailed review and let you judge for yourself if this tool could help improve your game.

HoldEm Genius is a comprehensive, easy to use poker odds calculator which analyses pot odds, hand odds and other factors to instantly determine whether a hand is worth playing. Along with offering Odds it also offers advice on what the player should do in the hand e.g. check or bet, this can be a great way for a complete novice to learn the game. With an easy to understand interface and varying scale depending on your style of play, HoldEm genius is both adaptive and can be extremely useful for any online poker player.

To be quite honest Holdem Genius isn’t the best poker odds calculator on the market, in my opinion it does fall behind Holdem Indicator, however not many online calculators can be compared to Hold Em Indicator as it is probably significantly ahead of the competition (Hold Em Indicator Review). Nonetheless Holdem Genius is a great piece of software in its own regards, it has a few unique features such as the ‘Top Hands’ and the ‘Next Card’ Feature. This software is also great for the complete novice; as this software can be used to inform the player exactly how to play the hand right up to the showdown. Advanced players will benefit no doubt as, the software is useful in providing instant pot odds and percentages of making your draws and the chance of success with your current hand, thus saving the time and stress of calculating these yourself.

HoldEm genius automatically attaches itself to any open poker room and begins to calculate as soon as you are dealt a hand. A great feature available to Hold Em Genius is that you can play multiple tables while having the program running, I have used it on as many as four different tables at once and I'm sure it can be used on many more simultaneously, however, I would recommend to use it on a maximum of three as it can get pretty confusing.

As previously stated, HoldEm Genius is very easy to use because the program attaches itself to border of the window of the poker room you are using. Therefore, all the information you need is accessible in one window without the need to toggle between the software and the poker room. The information is laid out in easy to read tables and the recommended action (i.e fold, check or bet/raise) is placed in the centre of the screen making it as easy as possible to use the software without obscuring the view or interfering with the poker room.

The "Game Info" window summarizes all the relevant data needed for you. Aside from your current hand and the software's latest advice, you can see your hand rank, position in relation to the button, and the number of opponents in (and folded).

Additionally, you can see the latest calculated odds for winning at the river, the current pot size, and call amount, if any. If the current state of the hand is pre-flop, you will also see the % chance you will flop the best hand. If the game is post-flop, you will see your % chance of drawing out (drawing cards that will give you the best hand). Note that if you already hold a very good hand, your % chance of drawing out may be very low (because you won't need to draw to win).

Finally, this window will give you pot odds. Pre-flop, the pot odds are shown in comparison to your odds of having the "top flop" (best hand on the flop). Post-flop, pot odds are compared to your odds of drawing out, and after the river, they are compared to your odds of holding the best hand. In each case, you will either see a color coded "Favorable", "Even", or "Not Good".

A few features unique and exclusive to HoldEm Genius are the 'Next Card...' window and the 'Top Hands' window. The "Next Card" window gives your "simple outs" at a quick glance. If you are one card away from a straight, for example, you can see this instantly. The Top Hands feature displays the top 25 hole cards for the hand being played. The display updates as the hand continues. Thus - if two threes flop, the top hole hand is '3,3'. Useful? In practice the 'Top Hand' window is most useful when a robust flop occurs and you think you've got the nuts, and you’re not quite sure.

Some of the other capabilities that Holdem Genius comprises are that, the program has the ability to advise the player if they are holding the nuts, along with what hands might beat this hand and what the odds are of making a hand such as a straight or a flush at the river. Hold Em Genius is also capable of being customized to a player’s style. This means it can be adjusted for aggressive, loose or tight play as many poker players use different types of play depending on how the other players at the table are playing.

Although Hold Em Genius is a great piece of software there are a few disadvantages, and as a fellow poker player I feel obligated to inform you. Firstly concerning the advice factor of the program, you should not 100% strictly adhere to the advice this program offers, although it may make you a consistent profit in the long run, it will considerably take the fun and enjoyment out of the game and before you know it you will be a robot just clicking buttons. However I am not saying ignore the advice completely, only take it into consideration, and take advantage of using the other invaluable data available such as pot odds and % of drawing out to make your decisions. The second disappointment is that Hold Em genius isn’t an empirical odds calculator. In this department, it loses out significantly to Hold Em Indicator, I’d love to see a player tracking tool integrated with Hold Em Genius, but it’s not happening. That would really cause Hold Em Indicator to have some significant competition.

In conclusion Hold Em Genius is a great piece of software that can benefit any poker player, whether they may be a novice or a seasoned pro. It earns high regards for covering the essentials of online poker odds calculators and it offers some unique extras. If you’re interested in - top hands or drawing out odds than Holdem Genius is for you, it is the only Odds Calculator I am aware of that offers these metrics. In addition - Holdem Genius places hand probability right on the poker table and you can play multiple tables at once while using the software. The best thing about Hold Em Genius is that you can get it for FREE, all you have to do is to sign-up to an online poker room of your choice through their website , seems like a good deal when playing poker is the whole purpose of using the tool. Try it, and if you don’t like it you haven’t lost anything.

Click Here to Claim Your FREE License

How to Play Poker Sit-N-Gos - Taking Advantage of Players Trying to Reach The Money

When many players come into Sit-N-Go’s, they just have one thing in mind which is making the money. Many players will just sit there and play hardly any hands, until they actually are in the money. They avoid the action early on unless they have a monster hand. If you notice one of these players, take notes on them and think about what they may be holding before you commit almost all your chips against them.

Players that play solely for any place in the money typically sit back and watch others knock each other out. Once they get in the money they will start to loosen up, constantly trying to double up often or they will continue to play tight and hope that the other two in the money will knock each other out before their blinds are ate up.

A lot of people ask, “What is the best strategy to use if you’re just trying to make the money?” The answer to this question is to play very tight throughout the Sit-N-Go tournament. In most Sit-N-Go’s you will enter, you will play and win just enough hands early on to give you a chip stack to last you throughout the tournament. So it’s wise to play tight until the money and then once you reach the money you should GREATLY loosen up your game. Understand that you are already in the money, so if you can double up once or twice and even knock out a person, then it’s smooth sailing from here to win. Obviously, you can’t be guaranteed first every time. It just isn’t gonna happen. Bad beats are a part of poker, being able to not tilt is another.

Here are some more great tips in securing first place in a Sit-N-Go. When you play for first place you must remember that to become a winning Sit-N-Go player, you will have to shoot for first place every time rather than just worrying about making the money. Trying to just hold on to make 3rd place and into the money will not cut it if that’s your general outlook on the situation. Clearly, sometimes you will have a huge chip lead over the other players and you have nothing other than first in mind, but what I am talking about is when you’re sitting at the lower to middle end of tournament chips. You must always remember that the house usually takes a pretty big portion of every Sit-N-Go buy in, 10% which is kind of ridiculous. If you try making 3rd and that is it, your profits won’t be very much and you will not be able to make a living playing Sit-N-Go’s with this mindset. You have to mentally prepare yourself for first every time! A first place finish usually pays 2-3 times more than third so just because you make it into the money you CAN’T LET UP!

To win first, you’re going to have to mix in a tight game plan with aggressive play, but still play smart at all times. You need to play tight in the early stages, while still taking chances as well. Since the blinds during this time will be minute, you can take more chances and if you happen to lose a large part of your stack then the blinds still will not threaten your stack. When I say CHANCES, I mean favorable chances, such as a flush draw with over cards, open ended, etc…I see this a lot on Full Tilt Poker or Paradise Poker.

Remember, your goal is to build your chips in the middle stage to prepare for the final stage. Once you develop a comfortable stack, you can boss around the table and force people out when you’re normally couldn’t. It will be better to go out early than to bubble by trying to hold on until third place. There is nothing wrong with third place, I mean you are still making money; it just takes 3 third place wins to equal the profit of one first place win. Just remember, poker is unpredictable the way the cars fall, and sometimes the hands go your way and they don’t. You may have to wait until the middle round before you even get a hand to start building your stack for the late stages.

To win first, you’re going to have to mix in a tight game plan with aggressive play, but still play smart at all times. Punish your opponent for bluffing and show them who is boss. Practice, Practice, Practice…you CAN’T get enough of this. Learn poker, every aspect of it. Online Texas Holdem provides lots of excitement for a passionate poker player especially if you’re winning time after time. Knowing your poker odds heads up will also cause you lots of success.

Keep The Right Mindset

Poker can be an exciting game. Because it is played against other players and not against the house, it is also possible for a player to win at it in the long run.

However, always remember to keep your poker ego in check. First, the vast majority of people who play poker lose. For someone to win at poker, someone else has to lose. Also, the house takes a rake. If everyone at the table were of equal skill, everyone would expect to lose in the long run because of the amount of money paid in rake (of course, this doesn't apply to home games). So to win at poker, you need to be more skilled than your opponents, and you need to be skilled enough to beat the rake.

Furthermore, don't be naive and think you can be a guaranteed winner overnight. Poker is a tough game. Some people have played poker for years and still cannot become winning players. You are not going to just read a few articles and become a dominating poker player right off the bat. It takes skill, practice, and patience to become a good poker player.

Also, just because you do well at one type of poker does not necessarily mean you will do well at other forms of poker. For example: someone who dominates his home poker game may very well lose in a more competitive setting such as a casino or online. Another example: many ring game players are horrible tournament players and vice versa. Keep track of your poker statistics so you can analyze which form of poker you play the best. If your statistics have shown that over a fair amount of time you have consistently lost a fair amount of money at a certain poker game, you need to be mindful of the fact that your poker skills are not good enough to beat that game over the long run.

Poker can be fun, relaxing, and potentially even profitable. However, always have the right mindset when you are playing at the table.

Bursting the SNG Bubble

Peter Feldman, February 21st 2008

One of the keys to becoming a successful Sit & Go player is learning to master bubble play. The last thing anybody wants is to be the Bubble Boy, which means you need to get the most out of every hand you play during this critical stage. If you make solid moves from good positions and manage your chip stack wisely, you’ll find yourself in the money before you know it.

Let’s say that you’re short-stacked with just five or six big blinds. How you play your hand in this situation depends less on your cards and more on your position and the size of the other short stacks at the table. For example, you’re in the small blind and the hand is folded around to you. If the big blind doesn’t have you covered by very much, it’s time to jam. This play makes it really hard for him to call because he’s risking his tournament in a very tenuous spot. You put him in a position where he’s the one who has to call you, and that’s a big advantage.

Now let’s change things up a little. Say you’re sitting on about eight big bets on the button and the chip leader is in the big blind. If the action is folded to you in this situation, you can be much more selective about the hands you play. You still have plenty of chips to work with before the blinds come back around, which means you can afford to try and pick your spots. Personally, I’d fold hands worse than Q-10 here, but I’d probably play KJ, KQ, any Ace, and all pocket pairs.

If you’re sitting on just four or five big blinds in this same situation, you’ll have to open up your game a little and play more hands. You’ve got to take some chances here and get your chips in, even if you may be no better than 50-50. Waiting isn’t an option because the blinds will eat you alive if you let them.

If you’re playing a medium-size stack, you have more room to play, but still have to be careful about when – and from where – you put your chips in the middle. Making a standard 3x or 4x raise with 15 or 16 blinds can still be risky because there’s a good chance a bigger stack will re-raise and try to force you all-in before the flop. You really can’t afford to make that call without a premium hand like Aces or Kings.

You definitely don’t want to call with something like AK or AQ because you’re just a coin-flip against any pair and are dominated by pocket Aces or Kings. Folding here is a smarter move, especially if there’s a short stack left to play behind you who is likely to call with a much wider range of hands and give you a better shot of making the money.

Of course, nothing is more comforting than having the big stack when you’re sitting on the bubble. As the chip leader, you can practice selective aggression and apply pressure to the smaller stacks. You especially want to focus on the players in second and third place, as they aren’t going to want to put their chips at unnecessary risk.

Because the shorter stacks are going to try to double up through you, you need to be careful about making loose calls just because you think you can afford them. For example, let’s say the small stack raises 5x the big blind from the button and the small blind folds. You’re in the big blind and it’s only four more bets for you to call, which means your odds are slightly less than 2-1. While calling here may in fact be the right decision, it’s not automatic as far as I’m concerned.

I recommend taking a few seconds to really think through the situation, even if you’re holding a pretty strong hand like A-8 or up, KQ, KJ, or any pocket pair. Think about your opponent and how he’s been playing. If he raises every time he’s in that spot, widen your calling range. But if he’s a particularly good Sit & Go player or playing tight, he may not play many hands and you shouldn’t call as frequently.

More often than not when I’m the big stack in this situation, I’m not just flat calling here. Instead, I’m moving all-in. This is particularly effective because it puts all of the other players at the table to a tough decision. Again, the players in second and third aren’t likely to get involved without huge hands, which lets me isolate the smaller stack.

In the end, winning a SNG is about using whatever edge you’ve got. When you’re down to the final four, take advantage of position and play your stack aggressively. Know when to back off and when to go for it. You’ll still be at the table – and in the money – when the bubble bursts.

Sit N Go Poker Made Easy

The Sit N Go (SNG) is online poker's great gift to the aspiring tournament player. Prior to the Sit And Go SNG, final table experience was hard to come by. You could enter a dozen multi-table tournaments and never find yourself at a final table. Or you could make one or two, only to get knocked out in 8th or 9th place. Adapting to an ever-diminishing number of players at a single table is a crucial skill in tournament poker, and it's a hard experience to find offline without investing a lot of time and money. Online, this experience is a mouse-click away. The SNG's advantages are many. For starters, it's low-cost, or even free. It's also fun, and convenient: You don't need to schedule it -- a SNG starts every time the table fills up -- and it's usually over in less than an hour. It is the flight simulator of Final Table play, and mastering it should be considered mandatory homework for the serious student.

Now that you know why you should play, let's look at how:

The most obvious difference between a SNG and a multi-table tournament is that when someone goes broke in a SNG, there isn't someone waiting to fill their spot. Multi-table play consists mostly of full-table, ring game poker. But as players get eliminated from a SNG, the table gets shorter- and shorter-handed. This reduction in players basically serves to artificially raise the antes. For instance, say you are playing five-handed and the blinds are 100-200: You are paying 300 in blinds for every five hands, or 60 per hand. As soon as someone gets knocked out, you're four-handed. Now you're paying 75 per hand -- a 25% increase -- despite the fact that the blinds have remained the same. Accordingly, you're forced to gamble more, or risk getting blinded out.

Since the size of the blinds relative to your stack size should always play a major role in you hand selection, I recommend starting out with pretty conservative starting hand requirements. This serves two functions: First, the blinds dictate that you play fairly tight early; the blinds are small and you are nine-handed, so they don't come around as often. Second, this helps you establish a tight image, which you hope will pay off later when the blinds are high and you might really need a timely ante steal.

But there is another not-so-obvious reason to play tighter earlier and looser later: The payout structure rewards tight play. Most SNG's pay 50% to first, 30% to second, and 20% to third. This payout structure dictates that you play for third. Why? Looking at the payout structure another way might help. Basically, the payout means that 60% gets awarded once you are down to three players, 20% gets awarded when you get down to two players, and the final 20% gets awarded to the winner. If you can just get to third, you get at least one-third of 60% of the prize pool, or 20%. You've locked up a profit, and you have a chance to win up to 30% more. It's only now that you're in the top three that your strategy should take an abrupt turn. Now it pays to gamble for the win. Let's look at the numbers again: 60% of the prize pool is off the table, and moving up one spot is worth only another 10%. But move up just one more spot and it's worth a whopping 30% extra -- that's three times more for first than it is for second. And with the blinds going up, gambling for the win is even more clearly the correct play.

I see many players employ a nearly opposite strategy. They figure they have nothing to lose, so they go for the quick double-up early. They take chances too soon when, in their view, there's "nothing on the line". Then, once they're in the money, they tighten up, thinking about that extra payout for moving up a spot. If you start to rethink your SNG approach and adopt a "slow early, fast late" strategy, you will see an almost immediate improvement in your results.


Howard Lederer

"An Awesome Read in Australia"

Poker article written by Daniel Negreanu and published in Card Player Magazine

My second major stop on the tournament circuit for 2006 was the Crown Casino in Melbourne, Australia, home of World Champion Joe Hachem.

I flew in the day before the main event, the Aussie Millions, from the Bahamas, which is quite the trip. The flight overseas was as smooth as any I've ever taken, as they offer what they call "sky beds," whereby your seat fully reclines so that you can sleep comfortably. Seriously, I'd prefer taking that 15-hour flight from Los Angeles to Melbourne over a four-hour flight in the United States in which I'd be crammed into a middle seat in coach!

So, anyway, I was extremely impressed with the place. The staff there took great care of the players who came from the U.S., understanding how much of a sacrifice it is for the U.S. players to come down there during such a hectic tournament month. Things were first-class all the way, from the accommodations to the food. I loved the food! There were all kinds of healthy options, which is right up my alley.

My first table was full of players who were new to me, outside of Tony Bloom, about whom I've written, and Kenna James. Both of them were conveniently located on my immediate left.

I was rarin' to go, refreshed, and totally focused on starting off 2006 with a bang. But there was one problem: Someone forgot to mention to the cards that I was playing very well and could use some help! The cards spit in my face and kicked me in my privates repeatedly.

We started with $20,000 in chips, and while I was already down to $4,150 by the $100-$200 (with a $25 ante) level, I still felt poised to make a comeback. The following hand would play a key role in whether or not I'd be able to recoup:
In first position, I limped in with 2-2. Everyone folded to the player in the cutoff seat, whom I'd been studying rather closely. He had some very distinct patterns that I'd picked up in a rather short period of time.

When he was in early position, he simply never raised. Whether he had A-K, A-A, or even 7-6 suited, he would just limp in.

From late position, though, it was a very different story. He would raise and reraise with rather weak holdings. From what I had noticed, he was playing aggressively with hands like A-J, A-10, and A-9, whether players ahead of him had limped in or even raised. However, if he had a middle pair, he chose to limp in.

So, when the action got to him, he made it $800 to go. Everyone folded back to me, and I decided to call the $600 raise, getting more than 2.5-1 on the call and believing my deuces were the best hand at the moment. I chose not to reraise because I was pretty confident that my opponent would call with a holding as weak as A-10.

The flop came 9-8-5 rainbow. I checked to my opponent, hoping to get a read on him. He fired out $1,200 rather quickly and sloppily, and it screamed to me of A-K or A-Q. The dilemma I now faced was whether to risk my whole tournament on a hunch. I thought long and hard, and finally decided to smooth-call.

You might ask, why not move all in? Well, this player was obviously a novice, and I was pretty confident that if I raised my measly $2,150 more, he would say, "Oh well, I guess I have to call," and throw in the call. By just calling, I could accomplish one of two things: (1) If an ace hit the turn, I could escape going broke, or (2) If a blank rolled off, I could possibly force him to fold on the turn for my last $2,150.

The turn card was a 6, which seemed like a great card for me. Chances were that it didn't change anything. If I was in front, I was still in front. It also gave me another hand to represent, hoping that he would fold the ace high. Why would I want him to fold if I had him beat? Well, because it was a tournament, and I would much rather avoid the risk of going broke and lock up a nice pot than try to earn an additional $2,150 with my life on the line.

Before making my move, I wanted to be sure that my read was accurate. Before making my bet, I studied him for what seemed like two minutes. The vibe I got from him certainly wasn't strength. He looked almost disinterested, and it reconfirmed for me that I should go with my initial read and push.

Finally, I took my shot and went all in. He looked at me and said, "I don't think you've got it." Normally, if someone said that to me, I'd be very worried that I was dead. However, remember that this was a novice, so anything was possible.

He took some time and finally called me with A-J! Yikes, I would have preferred a fold, but his call wasn't so bad after all. I now had a chance to double up if I could fade an ace or a jack.

Well, the river wasn't an ace or a jack, but it was almost just as bad. A 7 rolled off, making it a split pot! It was extremely disheartening, because I read the hand perfectly and felt like I gave myself every chance to win while at the same time giving myself maximum protection from going broke.

I combined a good read that I got from being focused with caution, aggression, and patience. Unfortunately, despite the fact that I thought it was one of my best-played hands ever, I busted out shortly thereafter when my top pair was run down by a flush.

The good news was that Tunica was right around the corner. The bad news was that I'd be going from a place with a bevy of healthy food options to a city where I generally starve myself each and every year. I'm simply not a fan of lard-soaked veggies, grits, bacon, and fried everything!

PokerRoom.com Review

PokerRoom.com Review

Overall – 8.2/10

PokerRoom.com has made great progress in the past few years and has now ingrained itself as one of the best online poker rooms. Poker Room has by far the best no-download poker software in the industry. The graphics in both the download and non-download version in my opinion is one of the best i have seen. I would also recommend PokerRoom.com to novice poker players. The reason I say this is that they have some cool structured promotions aimed at new players, and some really good beginner tournaments. They cater for all types of players, up to professional levels. Poker Room has also just launched a mobile poker room. PokerRoom is one of the most innovative sites out there, it is one of the best sites out there for middle no-limit cash games and tournaments as they have a huge variety. The action at PokerRoom is smooth and fast. The graphical layout is one of the best in the industry, and the user interface is top notch. The PokerRoom software is also one of the best choices for Mac users, who can play the Java version without any special installs.

Player Traffic – 7.5/10

Real-money player statistics as of February 2008 show 9,000 ring-game players at peak hours and 45,000 tournament players at peak hours. You can usually find tables full of players of any game at most of the common stakes. I’ve rarely had trouble quickly getting on $0.50-1.00 tables simultaneously or .25-.50 Tables. Also Getting into sit-n-go tourneys is a breeze and you usually don’t have to wait long for a table to fill up and the game to start.

Fish Factor – 8/10

The players at PokerRoom com can be of all types, it really depends on the stakes that you play at these days. Overall Though they are not as fishy as Pacific poker or Party Poker, however you will still find plenty of calling stations loose-passive, and maniancs playing mediocre and disgusting hands. I think because PokerRoom com shares their network with many other online poker rooms and casinos their player skill levels are random. The sit-n-gos I played were similar to those at Pacific, with a third or half the table busting out within 2 or 3 blind levels, making it very easy to consistently beat sit n gos. Overall PokerRoom.com is a pretty soft site, While the bigger no limit games do get tough, a solid, conservative player should feel comfortable at almost every table on this site, especially at the lower to mid stakes. On a more personal note, I have cashed out quite a bit from PokerRoom's mid stakes no limit Texas Holdem games, not as fishy as pacific but you can defiantly make good money from this site.

Software – 9.5/10

At first I was simply overwhelmed by the number of options and amount of information available from PokerRoom.com. However after getting used to the software and adapting to the information I was extremely pleased with the features available on this site. The rooms interface is very attractive and unique. The highlight of the PokerRoom.com software is that there is a perfectly acceptable No Download version of the room. This makes it one of the more convenient rooms online for people who want to play from somewhere other than their home PC. Also for Mac and Linux users, Pokerooms no-download web-based Java applet is really the only choice for online poker. From the lobby to the game table, all options are clear, intuitive and user-friendly.

The Poker Room lobby is also very informative, probably one of the best designs out there. The Pokerroom lobby offers you valuable information, before having to take a seat at a table. You can see player names, chip stacks, and internet delays. You can also see the table's pre-flop percentages, average pot sizes, and number of hands per hour. This is great information to have when applying your table selection strategy.

Another great feature unique to PokerRoom.com is that You can edit six different symbols, classifying players as loose passive, tight aggressive, etc. PokerRoom also has one of the best Statistics tracking tools – You can track your winnings for a single session or for the entire day. It gives you your flop percentage, average big bets per hand, your hourly rate, and much more.

Play progresses quickly, more quickly than any site I have ever played. There are shortcut keys which make it possible to play without using the mouse. It is obvious someone spent some time analyzing game play and making it simple to quickly choose your options.

Overall PokerRoom offers one of the most innovative and user friendly interfaces of software in the online poker market, all new players must check out this room.

Bonuses – 7/10

PokerRoom com has a loyalty program like none other. Players can earn points by participating in raked hands. After earning points, they can be cashed in for cash using PokerRoom com's special "player point retribution program" or they can be used as buy ins for online poker freerolls. Loyal players receive $1 per 100 points. PokerRoom Also offers a 40% sign-up bonus up to $200. Click Here To Receive A 40% First Deposit Sign Up Bonus

Customer Support – 9/10

I personally have not had any problems with Poker Room, so I haven’t needed to contact Poker Room’s support, but they do offer 24-hour support via a message sent through their website or by emailing them directly at support@pokerroom.com. They do not offer Phone Support. The customer support agents provide instant answers with good quality as I have heard. A Frequently Asked Questions (FAQ) section is available at the PokerRoom website. PokerRoom is one of the few online poker rooms that actually cares about its players, they send out surveys regularly to see and take into consideration what the players want from their website. No other online poker room does this to my knowledge.

Visit www.PokerRoom.com

Rating Summary

Player Traffic	7.5	/	10
Fish Factor	8.0	/	10
Software	9.5	/	10
Bonuses and Promotions	7.0	/	10
Customer Support and Payouts	9.0	/	10

Overall Rating: 8.2/10 - 82%

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